CADPRO Technical Support

By combining one of the Autodesk Subscription offerings and CADPRO Technical Support you get full software maintenance and the best CAM support available in Australia and New Zealand. Our technical support team provides you rapid access to experienced and highly skilled Autodesk certified support staff.

CADPRO Systems are widely recognised for providing the best, most professional after-sales support. We provide CAM support via telephone, email and web based remote desktop software, this enables remote interrogation and troubleshooting of your software, ensuring a speedy resolution of the most difficult or advanced problems or questions.

This is a premium priority support offering for HSMWorks for SOLIDWORKS, Inventor HSM or Fusion 360 Software.

Key benefits for CAM support customers:

  • Unlimited** Support provided by CADPRO’s New Zealand based Autodesk CAM Product Specialists
  • Software support delivered via Telephone, Email & Remote Desktop Support
  • Expert On Demand telephone, email and remote desktop support.
  • Automated support ticketing service.
  • Easy budgeting for software support costs.
  • Basic Post Processor customisation and updates.

Supported Products

CADPRO Technical Support for CAM can be purchased to compliment the following products:

  • Autodesk HSM Express
  • Autodesk HSM Premium
  • Autodesk HSM Ultimate
  • HSMXpress for Solidworks
  • HSMWorks for Solidworks
  • Fusion 360
  • Fusion 360 Ultimate

HEAR FROM OUR CAM SUPPORT CUSTOMERS

The integrated nature of CAD and CAM inside Inventor HSM has made quick model changes and programing updates a breeze. I find the software very easy to use and the Team at CADPRO have been fantastic with help and support in getting everything up and running smoothly and as efficiently as possible. I would highly recommend Inventor HSM and the Team at CADPRO to anyone.

-Tony Barrington, Machine Shop Manager, Cullen Engineering

We changed our CAM support to CADPRO after a struggle with our previous overseas suppliers. The technical support we received from CADPRO was instant, and they customised the Post Processors to suit our machines to perfection. After that, broken tools were a thing of the past. I highly recommend CADPRO and HSMWorks.

-M J Custom Engineering

Our CAD, CAM and PDM systems from Autodesk are some of the best and most comprehensive available. And while we use them every day, there are some things like setup parameters and infrequently used features that we are unfamiliar with. So when we wish to use an unfamiliar feature or have a technical issue, we don’t have to waste time researching the subject. That’s because all the technical assistance we need is only a quick phone call away with CADPRO for technical support. On the face of it technical support may seem like an expensive option, but in reality it’s very cost effective and allows us to spend more time designing. After all said and done, that’s how we make our money and anything that assists us to do that is a worthwhile investment.

-Steven Riddell, Director, Aspex Limited

CADPRO Systems have been instrumental in the successful delivery of CAD-CAM classes here at Harvester Technical College. Their product knowledge is outstanding and their support is “second to none”! Recently we had the Minister of Education visit our college, during which time we had a small problem with the toolpath on the iPad stand we were making with him. CADPRO remotely accessed my computer and the issue was resolved in under 5 minutes. The standard of service and support from CADPRO and the Autodesk product range is why we continue to partner with them.

-Aaron Powter, Trade Training Centre Manager, Harvester Technical College

Autodesk CAM Support

World class CAM support delivered via Telephone, Email & Remote Desktop

On Demand Support


** Any onsite service is an additional charge. No product training, customisation or implementation services are provided with this particular offering and subject to reasonable use.

Autodesk, the Autodesk logo, Autodesk Inventor, CAM 360, Fusion 360, Inventor, and Inventor HSM are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. SolidWorks is a registered trademark of Dassault Systèmes SolidWorks Corporation. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document.